Rotterdam, The Netherlands
30 April - 4 May 2011



General Information

Information about Rotterdam & The Netherlands

Airport
The city is served by its very own airport, which is just 8 km / 5 miles north-west of the city centre. Rotterdam Airport is relatively small and features regular flights to many European cities such as Birmingham, London, Manchester and Paris. Regular bus transport is on hand and provides a cheap way to travel into the city centre, with a journey time of no more than 20 minutes. Amsterdam Schiphol Airport is also relatively close to Rotterdam and linked by trains in just under one hour or under 30 minutes by the fast train for a small surplus.

Rotterdam Airport (RTM) Guide - useful Rotterdam Airport (RTM) information.

Banking
Most banks are open from Monday to Friday 09:00 till 17.00 hrs, and are closed on public holidays. Banks are closed on Monday mornings from 09.00 till 13.00 hrs.

Currency
The unit of currency is the Euro (€). Most banks have ATM machines. All major credit cards (such as Visa, MasterCard, American Express) are accepted in most of the restaurants, shops etc.

Climate
The Netherlands is located in a temperate weather region with moderate temperatures. In April and May the average daily temperature is between 11° C (52° F) - 16° C (61° F) and some rain can be expected.

For more information about the weather expectations in Rotterdam: Weather forecast Rotterdam.

Dining Out
Rotterdam is a wonderful place for food no matter what your budget. From simple workers' eateries and sidewalk cafes to posh culinary palaces with waiters.

Electricity
The voltage in the Netherlands is 220 volts. The selected hotels have a 220-volt outlet for shavers, but travellers are advised to bring a power converter and an adapter for two-prong, round plugs with side grounding contacts.

Emergency phone numbers
For emergencies dial 112.

Information about the Netherlands
For further information about the Netherlands please visit www.holland.com

Information about Rotterdam
For more information about Rotterdam please visit www.rotterdam.info

Click here for a Rotterdam city map
Click here for a free mobile city guide App

Public Transport
Taxis in Rotterdam are easy to find and can be recognised by the blue license plate. They may be hailed on the street or found at taxi stands. There are taxi stands in the following locations in Rotterdam: Central Station, Hilton hotel, Eendrachtsplein, De Doelen, Bijenkord department store, Zuidplein mall, NH Hotel and hotel New York.

All official taxis have meters, there are no additional fees for luggage, rain or nights, but taxi drivers are usually given a 10% gratuity. A few examples of taxi fares can be found below:

From To Rate
Rotterdam Central Station Rotterdam Airport € 19
Rotterdam Central Station Hotel New York € 11
Rotterdam Central Station Delfshaven € 11
Rotterdam Central Station Euromast € 9
Rotterdam Central Station Blaak station € 8
Rotterdam Central Station Zuidplein € 15
Rotterdam Central Station Rotterdam Alexandrium € 21
Rotterdam Central Station Hoek van Holland ferry € 75
Rotterdam Central Station The Hague Central Station € 57
Rotterdam Central Station Kinderdijk Windmills € 60
Rotterdam Central Station Maeslantkering € 77
Rotterdam Central Station Schiphol Airport € 130

Most taxi companies offer special rates to and from Schipol airport, which are much lower than the metered rate.

Rotterdam Water Taxi

The Rotterdam water taxi is a nice means of transportation to travel to some of the downtown locations North and South of the Maas river.

The classic small taxi boats are sailing at regular times between 9AM and Midnight to/from Hotel New York and the Leuvehaven (€ 3.60) & Veerhaven (€ 2.90).

If wanted you can be picked up at other spots along the river.

Trips to Kinderdijk, Spijkeniise and Krimpen a/d Lek and Rotterdam harbour sightseeing trips are also possible.

Shopping in Rotterdam
The shops are open from 9:00 to 18:00 from Monday to Saturday. On Friday evening shops are open up till 21:00 pm. Shops do not close for lunch.

Telephone System
To call a number in The Netherlands from abroad, dial your international dialling code, followed by 31 [country code for The Netherlands], then the area code [omit the first zero] and the local number. Some important area codes:
Rotterdam [0]10
The Hague and Scheveningen [0]70
Amsterdam [0]20
Utrecht [0]30.

Time
The Netherlands is 1 hour ahead of Greenwich Mean Time (GMT) in the winter. This is the same time as in Western Europe and parts of Central Continental Europe.

Tipping
Value-added tax and service charges are included in hotel, restaurant, shopping bills and taxi fares. Tips for extra service are always appreciated but not necessary. It is customary to give taxi drivers and waiters a tip of about 10 per cent.

Travel and visa
All participants must have a valid passport in order to enter The Netherlands. Citizens of some countries may need to obtain a visa before arrival. For further information please contact the nearest Dutch Embassy or Consulate to check visa regulations. Delegates must, of course, meet the normal requirements, i.e. they must possess valid travel documents and sufficient means of support. Delegates requiring a visa for entry to The Netherlands are strongly advised to make their application in their home countries at least three months before the intended date of travel. Visa application procedures are easier when the acknowledgement of registration is included. Refunds cannot be made when visa applications are not granted.

The Congress Secretariat staff are able to issue you with an official letter of invitation for the congress. Please note that such a letter can only be issued if you are registered for the congress and your registration fee has been fully paid.

Do not hesitate to contact the Congress Secretariat if you have any questions regarding visa application procedures. Please note that for some countries, visa application procedures can take up to two months.

Information about the Congress

Congress language
The official language of the congress will be English and no simultaneous translation will be provided.

Exhibition
Delegates will have the opportunity to meet representatives from a number of pharmaceutical, diagnostic and equipment and publishing companies at their exhibition stand during scheduled breaks to discuss new developments and receive up-to-date product information.

Insurance
The registration fee does not include the insurance of participants against personal accidents, sickness, cancellations by any party, theft, loss or damage to personal possessions. All participants are strongly advised to make adequate personal insurance arrangements to cover travel, accommodation, cancellation and personal effects before travelling to the congress.

Internet
Internet facilities will be available throughout the congress at the De Doelen for all registered participants.

Meals
The registration fee includes coffee breaks and lunches (lunch only provided on Sunday, Monday & Tuesday) will be provided throughout the congress.

Prayer Room
A prayer room will be available during the congress. Please ask at reception for details.

Programme changes
The organisers cannot assume liability for any changes in the programme due to external or unforeseen circumstances.

On-site registration
On-site registration will be available at the De Doelen. Congress documents and bags cannot be guaranteed for those participants registering on-site.

Smoking Policy
For the comfort and health of all participants, smoking is not permitted at any official function during the Congress. This includes scientific sessions, business and similar meetings, evening functions and also in the registration area & foyers. Please contact the on-site staff for information on smoking designated areas within the congress venue.

VAT
The congress has been classified as an education meeting and therefore the registration fees are exempt from VAT. All other local costs such as accommodation and meals include Dutch VAT. If the VAT rate changes, the change will automatically be applied to ordered services.

Italian Secretariat

TWT EVENTS & TRAINING / Magia Travel srl - Rome is appointed to be the referent between the Italian Pharmaceutical Companies and the Italian Health Ministry as to the collection and submission of the legal documentation required by the Italian Legislative Order n. 219 of  24th April 2006 – art. 124. Contact: TWT Team – Magia Travel s.r.l. Via Cagliari 13 – 00198 Roma. Tel: 06 44 249 321. Website: www.twt-team.it

Accreditation

Serono Symposia International Foundation

Serono Symposia International Foundation has submitted the main congress program of the 13th European Congress of Endocrinology (ECE 2011) (Rotterdam Netherlands, April 30- May 4, 2011) for accreditation by the European Accreditation Council for Continuing Medical Education (EACCME).

The 13th European Congress of Endocrinology (ECE 2011) (Rotterdam Netherlands, April 30- May 4, 2011) is designated for a maximum of 21 (twenty-one) hours of European external CME credits. Each medical specialist should claim only those credits that he/she actually spent in the educational activity. EACCME credits are recognized by the American Medical Association towards the Physician's Recognition Award (PRA). To convert EACCME credit to AMA PRA category 1 credit, please contact the AMA

Italian participants

Serono Symposia International Foundation has submitted, in compliance with the procedures indicated by the Italian Ministry of Health, the main congress program of this event n. 13776 - 11009733  entitled the “13th European Congress of Endocrinology (ECE 2011) (Rotterdam Netherlands, April 30- May 4, 2011) to the Italian National Commission for Continuing Medical Education.

U.K. participants

Serono Symposia International Foundation has applied to the Royal College of Physicians, London, UK for CME accreditation of the 13th European Congress of Endocrinology (ECE 2011) (Rotterdam Netherlands, April 30- May 4, 2011).

The CME accreditation is valid for the main congress program only and does not cover the company-sponsored symposia.

ISO 9001 Certification

Serono Symposia International Foundation has received the ISO 9001 Certification of Quality Management Systems. This Quality certification requires all participants to fill in a scientific questionnaire and to evaluate the overall quality of the event. Questionnaires will be distributed onsite during the congress.